About: Founded in 1971, San Jose, CA. 250 locations
Author Recommends: BBQ Beef (#25)
Great sandwiches (their BBQ beef is yummy!) The only thing I would change is their cashier system. They have sandwich makers assemble your order and then you have to wait for the cashier to ring you up. It might make sense to put the cashier at the end of the counter so that everyone can move along the counter in an orderly fashion. This seems to work well for Subway.
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